FAQs

Care instructions

All of our dice are handmade with quality resin, and cured in a pressure pot. We recommend rolling these dice on a soft surface to prevent scratches. If you need to clean, please avoid alcohols or chemicals. Instead, just wipe with a microfiber cloth

 

Commissions and Personalised Orders

Please contact us for custom orders, and we will let you know if we are open for commissions. This will depend on availability of resources and time. Thank you for your understanding. 

 

Gift wrapping and packaging

Gift wrapping is available for an extra cost. Please contact us at time of purchase to discuss. We can also include a card with personalised message for your gift recipient. 

We also offer virtual gift cards to be used on our website www.phantasmalrpg.com 

 

Handmade Dice

All of our dice are handmade in house, down to pouring the resin and the finishing polish. As such, some minor discrepancies may occur between designs, such as slight colour variations, micro scratches and small blemishes. However, all care is taken to avoid these. If you are unhappy with the grade of your handmade dice, please contact me to discuss. 

 

Returns and Refunds

Please refer to the refunds information page for more details